How do you troubleshoot an HP printer that won’t print?

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john9093
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How do you troubleshoot an HP printer that won’t print?

Postby john9093 » Mon Sep 24, 2018 12:14 am

If your HP printer was working well-using network before and now it is not then, here are some solutions you can try.

First, try restarting your computer, HP printer and wireless router.

    Check the network connection of the HP printer.
    Check if your network is connected properly to your computer.
    Do recheck if anything was changed on your computer recently.
    Also, see if anything has been changed or updated on your wireless router recently.
    A VPN is used to make a secure connection to a remote network. If you are actively connected to VPN, then you may not be able to print to your wireless printer. Disable your VPN connection to print again.
Check the IP address on your printer. If it is changed then correct it as earlier to print again.

    If your printer has never worked over the network, then follow the below steps to come out of the problem.
    Power cycle your wireless router, printer, and computer.
    Then see if the printer is connected to your network or not. If not then connect it properly.
    Make it sure if you have installed the printer software yet. If not, then install it to start printing.
    Check the router settings you are using. There are some advanced router settings which may be not compatible with your HP printer. So use a compatible router.
Some security programs may block communication between your printer and your computer. Check those firewall and software security programs to make your HP printer working.
Name: Printer Support & Service
Website: http://www.printerhelpsdesk.com
Contact: +1 844-444-4173

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