Search Engine Forums, SEO Forum

One of my competitor is writing negative reviews often

• He is not a real customer.

• He don't have any queries or complaints to resolve.

• He is writing spoiler reviews from different fake accounts.

I have flagged those reviews as inappropriate and submitted to google. But no response. Please advice how to handle it.

No, You can't stop spam reviews on your listing page if someone posting negative reviews.

there is no any way to stop negative reviews from customers.

There is no any option to remove negative reviews but you have the option to handle them with your positive reply. In your reply tell him to call on your office number for better resolutions..

flagged those reviews as inappropriate and submitted to google.

we're here to clear the air about how you can remove a negative Google review and what even qualifies for the removal process. In the case of a bad Google Review, the first thing you’ll want to do is figure out whether or not it’s fake. Then, if it is fraudulent, you should work towards flagging the Google review as inappropriate to get it removed.

Unfortunately, there is no current method to remove negative reviews from Google, Yelp, TripAdvisor, or the other major review platforms. When someone posts a false negative review about your business, it can be surprisingly difficult to get it removed.

Apologize for re-post the same topic again but I feel I need some assistance from google admin to remove negative reviews from google map.

Read full guide here : https://bit.ly/2Dn4NmU

you can flag those reviews as spam

Sign in to Google My Business.
If you have multiple listings, open the location you'd like to manage.
Click Reviews from the menu.
Find the review you'd like to flag, click the three dot menu , then click Flag as inappropriate.

You can handle manually by signing into Google My Business.