Search Engine Forums, SEO Forum

As we all know that customers have a tendency of asking the same questions over and over again.Then,the Knowledge Base which gives comprehensive answers to frequently asked questions reduces time consuming efficiently and improves user experience obviously.

At the same time,the Knowledge Base can be enrich at any time through uploading files and writing articles which can be shared by Google.This function can also improve the Google ranking of your website.

All this can be done through integrating a knowledge base management system at your business or communicate site.

I think setting up a FAQ section for site is just enough as long as it is crawlable, Google will pick it up.

I too losing all good ranked keywords. Some are recovered too.