If your attempts to log in result with an Invalid ID or Invalid Password error message, this signals that you’ve entered a password and ID combination that doesn’t match what’s on record.
You are certain that you are providing the proper sign-in data, there are a few scenarios as to why this is happening.
• If your secret code contains numbers or letters, make sure that your caps lock or number lock keys are activated.
• Case-sensitive codes are often entered incorrectly due to key stroke sensitivity.
Take a look at your browser’s auto-fill settings. If your browser usually fills-in your password for you automatically and you’ve changed your yahoo password recently, you’ll be required to enter your new password manually to override your browser settings.
If you’re sure that you’re entering the correct information, this could be an indication that someone else accessed your account and changed your password.
Reset your password immediately using the Password Helper tool. Once you regain the access to your account, review the steps to secure a hacked account to revert any changes made without your knowledge.
If you are unable to get into your Yahoo Mail account even when you are entering correct login details, you must first make sure that the problem is not occurring from Yahoo’s end. If the problem is at Yahoo’s end, you will need to wait until the issue gets resolved. However, if the status of Yahoo appears to be fine, it means that your account has been compromised. To retrieve your compromised Yahoo Mail account, follow the instructions given below.
This forum is for discussion of Yahoo Search only. For Yahoo Directory please post under Directories.
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